Refund Policy
30-Day Money-Back Guarantee
At PupGulp, we want you and your dog to love your purchase.
If you're not completely satisfied with your order, you may return it within 30 days of delivery for a refund or replacement.
Eligibility
- Items must be returned within 30 days of delivery.
- Product must be in reasonable condition.
- Proof of purchase is required.
Non-Returnable Items
- Gift cards
- Items damaged through misuse
- Final sale items (if applicable)
How to Start a Return
Contact us at:
Include:
- Order number
- Reason for return
- Photos if the item is damaged or defective
We will respond within 1-2 business days with instructions.